Privacy Policy

Effective Date: May 5, 2025

At Direct Coastal LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our travel services. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:
  • Full name
  • Email address
  • Phone number
  • Billing and mailing address
  • Payment details (processed securely via third-party gateways)
  • Passport/ID details for travel bookings
Non-Personal Information:
  • IP address
  • Browser type and version
  • Operating system
  • Pages visited, time spent, and referral source

2. How We Use Your Information

We use your information to:
  • Process bookings and transactions
  • Provide customer support and respond to inquiries
  • Send booking confirmations, updates, and service-related communication
  • Improve our website and customer experience
  • Prevent fraud and ensure website security
  • Send promotional offers (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Trusted travel service providers (airlines, hotels, tour operators) to fulfill your bookings
  • Payment processors and security providers
  • Legal authorities if required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:
  • Enhance website functionality and performance
  • Understand how users interact with our site
  • Offer personalized content and ads
You can manage cookie preferences through your browser settings.

5. Data Security

We implement strict security measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is completely secure, so we cannot guarantee absolute data security.

6. Your Rights

You have the right to:
  • Access and update your personal data
  • Request deletion of your data (subject to legal and contractual obligations)
  • Opt-out of marketing communications at any time

To exercise these rights, email us at support@bookandgoinc.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before providing any data.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at: